ITNE: CRM, Call Centers, AI, Backup, SAP, HPE, Webinars (325.1.9) Friday AM
Volume 325, Issue 1: March 31st, 2025 — April 6th, 2025
IT News You Can Use - Full Weekly issue - Vol 325 Issue 1
CRM
Call Centers
Contact Center Pipeline Magazine: Inside Our April 2025 Issue
Using Decision Intelligence To Make Better, More Informed Decisions
AI
Gartner Forecasts Worldwide Genai Spending To Reach $644 Billion In 2025
The Role Of Software Development Lifecycle Platforms In The Era Of Agentic AI
Backup
World Backup Day 2025: A Call To Protect Your Most Valuable Asset - Data
World Backup Day 2025: All The News, Updates And Advice From Our Experts
SAP News
HPE News
Join this complimentary Gartner IT leadership webinar as a Gartner expert shares multiple views of the accountability for technology leadership and provides insights for CIOs in all organizations to increase their value as executive technology leaders. Register
CRM
How AI Enhances Master Data Accuracy In Enterprise ERP Systems
Key advancements in AI-powered master data management within ERP systems enhances data accuracy, streamline business operations, and improves decision-making across diverse industries....more
Call Centers
Top 5 Posts In March
Topping off our 5 most read blog posts this month, Dan details the keys to being a successful WFM leader: Curiosity, Kindness, Collaboration, and Chaos....more
Contact Center Pipeline Magazine: Inside Our April 2025 Issue
These are very interesting times for our contact centers. In our current news cycles, we read of staff layouts, return to the office mandates, natural disasters occurring, and economic uncertainty. All the while, queues are building, wait times are growing, and budget and staff cuts are happening....more
Using Decision Intelligence To Make Better, More Informed Decisions
It's fascinating to learn just how long it takes for technology to approach the mainstream. Take artificial intelligence (AI), for example....more
AI
Gartner Forecasts Worldwide Genai Spending To Reach $644 Billion In 2025
Worldwide generative AI (GenAI) spending is expected to total $644 billion in 2025, an increase of 76.4% from 2024, according to a forecast by Gartner, Inc....more
The Role Of Software Development Lifecycle Platforms In The Era Of Agentic AI
As enterprises rapidly embrace AI agents and agentic systems to revolutionize decision-making and automation, the question arises: Are Software Development Lifecycle (SDLC) solutions critical to the future of Agentic AI?...more
Grok 3 AI
Grok 3 is a popular AI model developed by xAI, the brainchild of Elon Musk. This advanced AI powerhouse delivers exceptional conversational intelligence, problem-solving prowess, and contextual understanding....more
As the number of cloud-native applications being deployed on Kubernetes clusters in production environments steadily increases it's already become apparent the cyberattacks against Kubernetes clusters are increasing in volume and sophistication. Register
Backup
World Backup Day Quotes From Experts For 2025
Solutions Review's Executive Editor Tim King compiled this roundup of World Backup Day quotes from experts for 2025, part of our ongoing coverage of the enterprise storage and data protection market....more
World Backup Day 2025: A Call To Protect Your Most Valuable Asset - Data
On World Backup Day, experts urge organizations to safeguard their data from loss, cyberattacks, and costly downtime....more
World Backup Day 2025: All The News, Updates And Advice From Our Experts
We take a look back at World Backup Day 2025...more
SAP News
What is S/4HANA? SAP's latest ERP Sstem Eplained
HPE News
Hewlett Packard Labs' Quantum Supercomputing Framework Selected For Darpa Quantum Benchmarking Initiative
Exploring The Next Generation Of HPE Proliant Servers With Tech Field Day (April 8th)
Conversational AIs powered by LLMs are everywhere now and present new and unique security, safety, and efficacy challenges that companies and their existing AppSec tools are ill-equipped to handle. Register